About Me

My name is Shannon Hale. I'm a Platform Product Manager at Salesforce.com, where I explore the confluence of user experience and product management. My team builds tools that help business experts solve business problems without writing code.

I've been an interaction designer, programmer, systems analyst, technical trainer, writer, editor and photographer. I still wear many of those hats.

I believe everyone should be able to access and use the web, regardless of ability or disability, platform, or device.

You'll find me on Twitter, LinkedIn and Delicious, and on email at shannonsansserif@gmail.com.

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Recent Articles

Technical Volunteering with Non-Profits

Engaging with a non-profit as though you’re working on a consulting contract can help manage some of the risks in this type of volunteer project. Here are some methods that have worked for me. Read full article: Technical Volunteering with Non-Profits

The Case for Technical Volunteering

While there are many affordable technology tools that can make small non-profits more effective, technical volunteers are needed to help set them up. Read full article: The Case for Technical Volunteering

An Accessibility Makeover: Bay Area Association of Disabled Sailors

The Bay Area Association of Disabled Sailors needed a web site that all their members could access and that they could update themselves. Read full article: An Accessibility Makeover: Bay Area Association of Disabled Sailors

Greasemonkey as a Tool for Interaction Design

Greasemonkey is a browser add-on that allows you to make lightweight changes to existing pages to easily test real interactions, without a lot of commitment. Read full article: Greasemonkey as a Tool for Interaction Design

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