My name is Shannon Hale. I'm a Platform Product Manager at Salesforce.com, where I explore the confluence of user experience and product management. My team builds tools that help business experts solve business problems without writing code.
I've been an interaction designer, programmer, systems analyst, technical trainer, writer, editor and photographer. I still wear many of those hats.
I believe everyone should be able to access and use the web, regardless of ability or disability, platform, or device.
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The Bay Area Association of Disabled Sailors needed a web site that all their members could access and that they could update themselves. Read full article: An Accessibility Makeover: Bay Area Association of Disabled Sailors
Greasemonkey is a browser add-on that allows you to make lightweight changes to existing pages to easily test real interactions, without a lot of commitment. Read full article: Greasemonkey as a Tool for Interaction Design
Rounding up the eight-part series on designing for accessibility. Read full article: Designing for Accessibility: Conclusion