My name is Shannon Hale. I'm the UX Architect for Philanthropy Cloud at Salesforce.org, where I'm helping to connect more people than ever with the causes they care about.
I've been a product manager interaction designer, programmer, systems analyst, technical trainer, writer, editor and photographer. I still wear most of those hats on any given day.
I believe everyone should be able to access and use the web, regardless of ability or disability, platform, or device.
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Jesse Hausler (Principal Accessibility Specialist at Salesforce) and I recently presented Accessible Salesforce to the Bay Area Salesforce Developer User Group. Read full article: Accessible Salesforce
Engaging with a non-profit as though you’re working on a consulting contract can help manage some of the risks in this type of volunteer project. Here are some methods that have worked for me. Read full article: Technical Volunteering with Non-Profits
While there are many affordable technology tools that can make small non-profits more effective, technical volunteers are needed to help set them up. Read full article: The Case for Technical Volunteering
The Bay Area Association of Disabled Sailors needed a web site that all their members could access and that they could update themselves. Read full article: An Accessibility Makeover: Bay Area Association of Disabled Sailors